Shipping policy

At Maboutiques, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.

1. General Shipping Information

  • We currently ship throughout the United States.
  • Shipping options, costs, and delivery times may vary depending on your location and the size and weight of your order.

2. Processing Time

  • Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.
  • During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.

3. Shipping Rates

Free shipping – we offer free shipping on all orders, with no minimum purchase.

4. Estimated Delivery Times

Here's what to expect once your order is placed:

  • Processing time: 2–3 business days (Monday to Friday)
  • Transit time: 4–9 business days (Monday to Friday)
  • Total delivery time: 6–12 business days
  • Order cut-off time: 6:00 PM
  • Time zone: (GMT-06:00) Central Standard Time – Chicago

Please note: delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United States regulations or carrier restrictions.

6. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately by email at info@maboutiques.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.

8. Tracking Your Order

Once your order ships, you will receive an email with a tracking number so you can follow your delivery. If you have not received tracking information within 3 business days of your order being processed, please contact us.

9. Shipping Policy Updates

We may update this shipping policy from time to time to reflect changes to our service or to meet the requirements of the platforms we sell on. The latest version will always be available on this page. (Last updated: October 13, 2026.)

10. Contact Information

Store name: Maboutiques
Company name: PERLA ECOM LLC
Company address: 75 E 3rd St, Sheridan, WY 82801, United States
Phone: +1 312 680 3568
Email: info@maboutiques.com

Customer service hours
Monday to Friday | 8:00 AM – 4:00 PM (CT)
Weekends | 10:00 AM – 3:00 PM (CT)

We aim to respond to your inquiries within 24 hours.